Terms & Conditions

By accessing or using the InkHive Printers website at https://inkhiveprinters.co.uk/, placing an order, or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in full.

If you do not agree with any part of these terms, please do not use our website or place an order with us.

• “Client”, “You”, “Your” — the individual or organisation accessing our website or purchasing our services.
• “Company”, “We”, “Us”, “Our” — InkHive Printers, trading from Waltham Cross, Enfield, United Kingdom.
• “Services” — all printing, design, garment, signage, fulfilment, and related services provided by InkHive Printers.
• “Order” — any request made by you for goods or services supplied by us.
• “Artwork” — any digital files, designs, logos, text, or images supplied by you for the purpose of printing or production.

A contract between you and InkHive Printers is formed only when we have confirmed your order in writing and received payment or an agreed deposit.

We reserve the right to decline any order at our discretion. If declined, any payment received will be refunded in full.

All orders are subject to material availability and production capacity. We will notify you promptly if an order cannot be fulfilled within the agreed timeframe.

The majority of InkHive Printers’ products are produced to your individual specification and are therefore classed as bespoke or custom-made goods.

This does not affect your statutory rights under the Consumer Rights Act 2015. If goods are delivered faulty, not as described, or not of satisfactory quality, you remain entitled to a remedy — see Section 8.

All prices are in Pounds Sterling (£) and inclusive of VAT unless otherwise stated. We reserve the right to amend prices at any time; the price applicable to your order is confirmed at the time of acceptance.

Payment is required in full prior to production unless a credit account or alternative arrangement has been agreed in writing.

For large or bespoke orders, a deposit may be required before production commences, with the balance due prior to despatch.

You are responsible for ensuring that all artwork you supply is of sufficient quality for print reproduction, free from third-party intellectual property rights you do not hold, and is accurate and lawful.

By submitting artwork, you confirm you hold the necessary rights and you indemnify InkHive Printers against any claim arising from its use.

Where InkHive Printers creates design work on your behalf, intellectual property in that design remains with InkHive Printers until full payment is received, at which point ownership transfers to you unless otherwise agreed in writing.

Estimated turnaround and delivery times are provided in good faith but are not guaranteed. InkHive Printers shall not be liable for delays caused by third-party couriers or circumstances beyond our reasonable control.

Risk in goods passes to you upon delivery. Any loss or damage in transit must be reported to us within 48 hours of the expected delivery date.

We accept no responsibility for failed deliveries resulting from incorrect or incomplete addresses provided by you.

Faulty or Incorrect Goods

If goods are faulty, damaged, or materially different from what was agreed, please contact us within 14 days of receipt. We will offer a replacement, reprint, or refund as appropriate under the Consumer Rights Act 2015.

Custom & Personalised Orders

Custom and personalised goods are exempt from the standard 14-day cancellation right. We cannot accept returns for custom-printed items produced correctly to your approved specification.

Cancellations

If you wish to cancel, notify us immediately. If production has not commenced, a full refund will be issued. If production has begun, reasonable costs incurred may be deducted.

Unless otherwise stated, InkHive Printers and/or its licensors own all intellectual property rights in this website and its content. All rights are reserved.

You may view and print pages for personal use only. You must not republish, sell, rent, sub-licence, reproduce, or redistribute any material from this website. No use of InkHive Printers’ logo or branding is permitted without a written trademark licence agreement.

We use cookies in accordance with our Privacy Policy. By continuing to use this website, you consent to our use of cookies. You may manage or disable cookies through your browser settings, though this may affect website functionality.

InkHive Printers does not pre-screen user-submitted comments. You warrant that any content you post is your own, does not infringe any third-party rights, and is not defamatory, offensive, or unlawful.

We reserve the right to remove any comment that breaches these conditions without notice. By posting a comment, you grant InkHive Printers a non-exclusive licence to use and publish that content across any media.

Government agencies, search engines, news organisations, and accredited business directories may link to our website without prior approval, provided the link is not deceptive and does not falsely imply endorsement by InkHive Printers.

Other organisations must contact us before linking. We reserve the right to withdraw permission at any time. No use of our logo or branding for linking is permitted without a written trademark licence.

We are not responsible for content on third-party websites linking to or from ours. You agree to hold InkHive Printers harmless from all claims arising from content on your own website.

Without prior written permission, you may not embed our website within a frame or iframe in a way that alters its visual presentation.

To the maximum extent permitted by applicable law, InkHive Printers excludes all representations, warranties, and conditions relating to the use of this website and our services. Nothing in these terms will limit or exclude liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

To the extent permitted by law, InkHive Printers’ total liability in connection with any order shall not exceed the total amount paid by you for that order.

If you are a consumer, you may also have rights under the law of the country in which you are resident.

InkHive Printers reserves the right to amend these Terms & Conditions at any time. The date of the most recent revision is shown at the top of this page. Your continued use of our website following any changes constitutes acceptance of the revised terms.

If you have any questions about these Terms & Conditions, please get in touch: